We can quickly connect and integrate your Zendesk implementation with virtually any application (6,000+) to automate your processes. The best part? We will do it for you.
Zendesk is a customer service platform with tools to provide better customer service and a more dynamic customer experience. Zendesk also offers tools for sales CRM.
Clearbit
Google Sheets
Slack
Gmail
Mailchimp
Typeform
Facebook Lead Ads
Google Forms
Google Calendar
Salesforce
LinkedIn Lead Gen Forms
Quickbooks Online
Calendly
Shopify
Discord
Google Drive
Asana
Active Campaign
Microsoft Excel
Google Ads
Marketo
Paypal
Zoom
Dropbox
Google Analytics
Intercom
Microsoft Office 365
Hubspot
Square
Gravity Forms
PagerDuty
Expensify
Help Scout
Unbounce
Eventbrite
Airtable
Stripe
Ring Central
Jira
And Many More
Customer service and a good customer experience are important to every business. Zendesk offers plenty of tools for your team to deliver better customer service, but your team could be working even more efficiently and effectively. By integrating Zendesk with all of your other important business apps and software, you can truly deliver an unrivaled customer experience.
If you want to expand the possibilities of Zendesk, then the best way is through automations. A service provider, like Bailey, can make sure Zendesk integrates with everything you need it to. By automating Zendesk workflows, your team will be empowered to deliver the best customer service, leading to happier employees, customers, and a more profitable business overall. Still not sure if automations are right for your business? Here are some more benefits when you let Bailey integrate Zendesk automations:
With Bailey behind the wheel, your automations will be done right every time. No worrying about trip-ups and things going wrong. You’ll get truly worry-free implementation.
Bailey is the fastest way to get your integrations done. We don’t slow you or your business down. We simply get in, implement your automations, and let you start reaping the benefits.
Bailey can connect Zendesk to whatever app, software, or platform you need. We’ve implemented thousands of integrations for a variety of different industries. We can seamlessly integrate Zendesk with all of your crucial Zendesk-related workflows.
Once you’ve automated your workflows and integrated Zendesk with your other apps, you’ll see a boost in productivity, profits, and business growth. This means you’ll need to scale your automations up. Bailey will make sure your automations are future-proof.
Automations shouldn’t make a small difference, they should make a meaningful impactful that helps your team crush it. Bailey always makes sure to deliver on this vision. We find the maximum impact integrations to make your workflows run more efficiently.
Bailey has an experienced team that has successfully implemented automations for many businesses across an array of industries. We can easily take care of your Zendesk integrations too.
Are you ready to see what a huge impact Zendesk integrations can make for your business? Get in touch with us today to set up your free consultation.
Google Sheets are essential to any customer service team to stay organized. When you connect Zendesk to Google sheets, you can make sure tickets from Zendesk are automatically organized and added to the correct sheet, so nothing gets missed.
Zendesk is known for its customer-service tools, but powerful sales tools are also available to use on their platform. Make sure that your sales team is able to automatically schedule events and meetings with prospects by combining Zendesk and Google Calendar. When a new lead or customer account is added, you can automatically add a meeting to the sales team member’s calendar so they can drive those sales.
eCommerce businesses rely on Shopify to handle their orders. With Shopify connected to Zendesk, you can keep better track of all your Shopify customers, automatically adding new customers to Zendesk.
If you have a software development team, Jira is a great way to keep them organized. Combining Jira with Zendesk connects your customer service to your software team in a brand new way, automatically creating an issue for them in Jira when a customer has a software support issue.
Webflow is a top website building and hosting platform that many companies utilize. When you connect your Webflow site to Hubspot, you can create new Hubspot forms, messages, events, contacts, and more from new Webflow orders.
If you rely on Gravity Forms as an essential piece of your customer feedback workflow, then you need to connect it with Zendesk. Connecting these two apps ensures form submissions automatically create support tickets in Zendesk.
Make sure your customer service and support teams never let customer issues fall through the cracks when you connect Zendesk and Asana. Automatically create an Asana task and assign it to a team member when a Zendesk ticket is created or updated.
Trello is another great way for teams to stay organized and complete their tasks on time. Connecting Trello with Zendesk makes sure a new card is created every time a new Zendesk ticket is generated.
Keep your team informed by connecting Zendesk and Slack. With these two apps connected, you can send direct messages and channel messages anytime a Zendesk ticket is created, a new Zendesk user is added, or an insight is added for a user.
If you use Wufoo for your customer feedback and surveys, you can make sure that Zendesk tickets are automatically created and assigned when a Wufoo form is submitted.
As one of the most popular eCommerce platforms out there, connecting Zendesk to your Shopify store is essential. Connecting these two apps allows you to automatically add new customers from Shopify to Zendesk, so your customer service team can attend to their account straight from Zendesk if they have any questions or issues with their product.
This is just the beginning of what Zendesk integrations can do for your company.
There are countless ways to make a business run better through automation. Sure, automation enables your business to increase productivity and increase revenue. But that’s just the beginning. After implementing automations, many businesses see improved employee retention, happier employees, and much more. All of this contributes to a thriving business.
But automations don’t happen by magic, although they might feel like magic at times. They take carefully considered implementation to make them work right. That’s what Bailey can provide. Our holistic approach to automation ensures that we implement the integrations that make work for your business, specifically. We do this by programming our automations to be simple to use, even if they make a big impact. Here’s how that works:
Each automation utilizes a trigger. The trigger is what sets the automation off. The user manually sets off the trigger condition.
Each trigger is linked to a corresponding action. After meeting the trigger condition, one or more actions are set off. This is the automatic work that would normally cost your team unnecessary amounts of time.
When a support ticket is created in Zendesk
The customer service channel is notified in Slack
When a support ticket is submitted in Zendesk
An issue is created in Jira
When a new user is added in Zendesk
They’re added to a subscriber list in Mailchimp
When a new ticket is added in Zendesk
A customer support team member is assigned it in Asana
When a form is submitted in Wufoo
A new ticket is created in Zendesk
When a new ticket is created in Zendesk
A new row is created in Google Sheets
When a new customer buys something on Shopify
A customer account is added to Zendesk
When a new ticket is added in Zendesk
A new card is created in Trello
Done correctly, automation can only benefit your business. The only way that it can be more beneficial is if your automations are done for you. Let Bailey take care of all of your Zendesk integrations. Contact us today for more information and to schedule your free opportunity assessment.
No matter what you need to connect Zendesk with, Bailey can handle it. There are a number of integration scenarios we’ve come across involving Zendesk. If you have an integration scenario in mind, we can implement it. Otherwise, here are a few common Zendesk integration scenarios we’ve helped businesses with:
The customer journey and experience should be seamless and streamlined. When you understand your customer journey, you understand how to make your customers happy. Integrating Zendesk with all of your customer experience tools allows you to get a more comprehensive picture of what your customers are happy with and what is leading them away.
A big part of delivering excellent customer service is making sure you deliver it in a timely manner. By connecting Zendesk to your task assignment and communication apps, you can make sure support tickets are attended to right away, getting your customers the service they need and keeping your team on the ball.
Even your software development teams can benefit from Zendesk integrations. When you connect Zendesk to your bug tracking and software development workflows, your team will find out about bugs customers are experiencing right away. This means quicker turnaround for patches and more satisfied users.
Zendesk is known for their customer service tools, but connecting Zendesk to your other teams can be extremely beneficial. Here are some of the most common use cases we see for Zendesk integrations.
Of course, your customer service team is going to benefit from Zendesk integrations. When you connect Zendesk to all of your apps, your support and service team will be able to help customers more efficiently and effectively. They’ll also gain unique insights into the customer experience and learn what they can do to make it better.
Your sales team can also benefit when you implement Zendesk integrations. Customer relations is essential to sales team members, and connecting Zendesk to your sales workflows allows them to better serve their most loyal clients. They’ll see any issues they have, be in better communication with the service team, and much more.
Your social media team relies on their knowledge of the customer journey to be successful. By targeting the right demographics and making the right kind of posts, they can bring in more revenue. When you connect their workflows to Zendesk, they’ll get more insight into your customers and understand how to engage them better.
If custom APIs have data integral to your workflows, you should be able to connect them with Zendesk. Unfortunately, this is easier said than done. Unless you’re working with Bailey. We can connect Zendesk to whatever you need, including your custom APIs.
In order to truly automate and optimize your workflows, your integration options shouldn’t be limited. When you can connect Zendesk to your custom APIs, you’ll be able to unlock automation’s full potential.
The benefits of automated Zendesk integrations can be obvious. There are also huge benefits of having a service provider like Bailey implement them for you. Many businesses are tempted to try and save some money by DIY-ing the process. This is a common pitfall that can lead to issues. Often, you end up sinking more time and money into DIY than you would with a service provider.
As automation experts, Bailey has the experience and knowledge to get your automations done right. Here are some of the other benefits you can expect when you go with us over the DIY route:
DIY integrations aren’t going to be an easy road. Inevitably, you’re going to run into issues, bottlenecks, and frustrations that could be easily avoided. With Bailey, you won’t have any of the hassle or the headaches. Only the benefits.
When you go the DIY route, it’s possible to eventually figure out all of your desired workflows, but you could also be missing a lot of other high-impact ones. Bailey is here to make your automation vision happen, but we also make sure to implement any valuable workflows that could benefit you that you might have missed.
Custom API integrations are difficult at best. When Bailey takes care of them for you, you don’t have anything to worry about. We’ll make sure any and all of your custom APIs can connect to your most important apps.
Once you finish DIY integrations, there’s nowhere left to go. If you want to troubleshoot or scale up in the future, you’ll be on your own. When you use Bailey, you’ll have continuous support and futureproof automations that are ready to scale when you are.
It’s rare that the DIY route actually saves you money, and it definitely never saves you time. If you’re wanting your integrations done efficiently and effectively, then choose Bailey. We’re ready to help.
Zendesk is a full-featured customer service software that gives you tools to build customer relations and enhance the customer experience.
Zendesk can be used to connect to customers over text, social media, email, chat, and much more.
Bailey is in the business of automation. Our team of automation analysts, experts and developers are here to help bring your automation vision to life. We’re passionate about automation, but we’re also passionate about making a big impact for our clients.
If you’re ready to embrace automation and see how it can make your business better, Bailey is ready to get started. We hope you’ll give us the chance to work on your business soon.
If you’re ready to get the process underway, get in touch with us. Let’s set up your free consultation as soon as possible.
Ready to have your Zendesk Integrations done for you? Bailey is ready to help. Just fill out our form below to get started!
"Zendesk is an integral part of your business operations, so it stands to reason you should get the most out of it. When our team is able to get in there and get all of your team’s Zendesk integrations done, they’ll be able to harness the true impact of the platform. We look forward to showing you what we can do."
